My cat "Jimmy" never needs an appointment!
"My pet receives a much better health service than I do" is a phrase that is often quoted by our clients.
As someone whose health, up until recently, has very rarely required the services of the NHS I have always remained very sceptical of the criticisms launched in the direction of my medical counterparts. . . . . up until now!
Two weeks ago I walked into the reception/waiting room of my local medical practice. I explained to the receptionist that I had a lump, which in my humble opinion, would be better surgically removed. The staff member explained that I would need an appointment with a doctor before proceeding further."No problem" says I, "could you make me an appointment to see a doctor, please?"
In the current financial climate I can understand the need for cutbacks but as someone who thus far has been a net contributor to our National Health Service I am astonished, nay gobsmacked that prospective patients attempting to engage with the medical profession should be confronted with a mechanism which couldn't possibly be construed as anything relating to "patient care". . . . . . or have I missed something?